Feedback with Analytics

Getting customers feedback is a challenge, most customers do not take the time and energy to provide feedback.

EngageBuilder makes it easy for customers to give you feedback by offering surveys at the point of experience via mobile, social media, kiosk and web.

Surveys are integrated with loyalty and communication, so you can reward them and communicate with them that you heard them.

EngageBuilder survey gathers key insights and allows you to understand what your shoppers, event attendees, leads and customers are thinking right at the point of experience respond to customer needs and wants and keep an eye on the pulse of your business.

Researchers and businesses have many options to launch, reach and engage with consumers for market research and data collection in English and Spanish. From traditional in-person interviews to QR code mobile triggers, kiosk, social media, an email invitation, or website; there are many ways how you can use EngageBuilder Survey to listen to consumers in real-time.

How was your visit to our place?

You can find any statistics for your surveys, Gross report, cross questions, find responses trends on a time line, apply filters by questions and by dates.

Take a look.