Getting customers feedback is a challenge, most customers do not take the time and energy to provide feedback.
EngageBuilder makes it easy for customers to give you feedback by offering surveys at the point of experience via mobile, social media, kiosk and web.
Surveys are integrated with loyalty and communication, so you can reward them and communicate with them that you heard them.
Researchers and businesses have many options to launch, reach and engage with consumers for market research and data collection in English and Spanish. From traditional in-person interviews to QR code mobile triggers, kiosk, social media, an email invitation, or website; there are many ways how you can use EngageBuilder Survey to listen to consumers in real-time.
Take a look.
Trends of responses in time
Gross Report One Question
Cross Two Questions report