Introducing Support Ticketing System

Happy to make our clients Happy

We are glad to announce a new feature to support you better, a new Support Ticketing system, this new system is integrated with our platform and is very simple to use.

This integration will help us to answer your questions or issues in a timely manner. Tickets are store and track to improve our service and keep you happy.


Help
Below see the categories issues you can start requests with, we will add more as our customers give us feedback. We divided categories into two groups, Support and Professional Help

Group of topics to start a support ticket

  • Access Issue
  • Feedback
  • Forgot Password
  • General Inquiry
  • Report a Problem

Group of topics to start a Professional Help support ticket

  • Create a template for me
  • Help with setting up account
  • Help with setting up loyalty app
  • Help with setting up mobile app.
  • Help with setting up survey
  • Manage my account for me
  • Need training?

Don’t hesitate to open a support ticket from your Support widget in your homepage or from Support page accessed from the corresponding main menu item link.

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